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Changelog

What's new in RheXa

Every release, every fix, every improvement — in one place.

v2.4LatestApril 2026

WhatsApp rebuilt on Meta Cloud API

Complete rebuild of the WhatsApp integration using Meta's official Cloud API for improved reliability, faster message delivery, and embedded signup for frictionless onboarding.

newMeta Cloud API integration — no more third-party provider dependency
newEmbedded Signup — connect WhatsApp Business in under 3 minutes
newPer-org phone tokens for proper multi-tenant isolation
improvedMessage delivery speed improved by ~60%
improvedWebhook reliability — zero missed messages under load testing
fixedThread context lost on reconnect — now persists across sessions
v2.3March 2026

Security audit — 7 vulnerabilities fixed

Full pre-launch security audit completed. Seven vulnerabilities identified and resolved, including two medium-severity issues in the auth flow.

securityCSRF protection added to all state-mutating endpoints
securityRate limiting on auth endpoints — brute force protection
securitySupabase RLS policies tightened on conversations table
securitySession token rotation on privilege escalation
fixedorg_id isolation gap in knowledge base queries
v2.2February 2026

AI Personality & tone learning

Businesses can now paste their own past replies and the AI learns their exact writing style — tone, vocabulary, sentence structure. Customers can't tell it's AI.

newPaste up to 20 sample replies for tone learning
newPersonality presets — Formal, Friendly, Professional Casual
newAI name customisation — reply as "Sarah from Acme" not "AI Agent"
improvedReply coherence score improved for long-thread conversations
v2.1January 2026

Follow-up engine + demo mode

Fully automated follow-up sequences with configurable timing. Plus demo mode for frictionless onboarding — experience the product before connecting real accounts.

newFollow-up engine — auto follow-up at 48h and 5 days with no response
newPost-purchase follow-up at 7 days for loyalty building
newDemo mode — try RheXa with simulated messages, no setup required
improvedFollow-up copy generation — sounds natural, not like automation
fixedDuplicate follow-ups sent to same customer in some edge cases
v2.0December 2025

Knowledge base RAG + document upload

Upload PDFs, product catalogues, and pricing sheets. RheXa indexes everything with vector search and references only verified sources in replies. No hallucinations.

newPDF and document upload — up to 1GB on Business plan
newRAG retrieval — AI cites which document sections it used
newURL indexing — paste a product page URL and it's in the knowledge base
newWeekly gap alerts — "Customers asked about X 23 times and I had no answer"
improvedConfidence scoring recalibrated — fewer false positives on escalation
v1.5October 2025

Multi-language + team members

Automatic language detection and reply in any language. Team member roles, conversation assignment, and escalation routing.

newAuto language detection — reply in the language the customer writes
newTeam member invites with role-based permissions
newConversation assignment — route escalations to specific team members
newMonthly AI report — response rate, lead pipeline, top questions
v1.0August 2025

Public launch

RheXa launched publicly. Gmail via Composio, unified inbox, AI confidence scoring, and the core reply engine live for all customers.

newUnified inbox — WhatsApp and Gmail in one dashboard
newConfidence scoring — 0.85 threshold with owner approval flow
newLegal and complaint escalation — always to human, never auto-replied
new4-day free trial — no credit card required

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